Resources: Public Sector Digital Transformation

Resources: PhD Seminar Series on Public Sector Digital Transformation

Between October-December 2020, the Hertie School’s Centre for Digital Governance and Bocconi University’s Department of Social and Political Sciences held a PhD Seminar Series on Public Sector Digital Transformation in the framework of CIVICA.

Some outputs from the series are below.  

Session 1 

Shaping Digital Europe 2040 – Artificial Intelligence & Public Sector Innovation in a Data-Driven Society
Date: October 27, 12 – 2 pm (UTC+1)
Speaker: Gianluca Misuraca, Former Senior Scientist on Digital Governance and Social Innovation at the European Commission’s Joint Research Centre
Discussion Paper: Kuziemski, M. & Misuraca, G., (2020). AI Governance in the Public Sector: Three Tales from the Frontiers of Automated Decision-making in Democratic Settings, Telecommunications Policy, Vol. 44, Issue 6, July 2020,

Blog post: Power A(I) Symmetries: The public sector’s double bind with regards to AI governance

Session 2

The Legitimacy of Algorithmic Governance
Date: November 17, 12 – 2 pm (UTC+1)
Speaker: Albert Meijer, Professor of Public Innovation at Utrecht University and Editor-in-Chief of Information Polity
Discussion Paper: Meijer, A. & Grimmelikhuijsen, SA. (forthcoming). Responsible and Accountable Algorithmization: How to Generate Citizen Trust in Governmental Usage of Algorithms. In: R. Peeters & M. Schuilenburg (eds.), The Algorithmic Society. London: Routledge.

Blog post: Let’s talk about values – Responsible algorithmisation in government

Session 3

E-Government in the US
Date: November 24, 3 – 5 pm (UTC+1)
Speaker: Mary Feeney, Professor and Lincoln Professor of Ethics in Public Affairs at Arizona State University and the Editor of the Journal of Public Administration Research & Theory
Discussion Paper: Fusi, F., & Feeney, M. K. (2018). Social media in the workplace: Information exchange, productivity, or waste? The American Review of Public Administration, 48(5), 395-412

Blog post: Doing more with less? The role of public managers in adopting social media

Session 4

Trustworthy Digital Government
Date: November 26, 12 – 2 pm (UTC+1)
Speaker: Marijn Janssen, Head of the Information and Communication Technology at Delft University of Technology and Editor of Government Information Quarterly
Discussion Paper: Janssen, M., Brous, P., Estevez, E., Barbosa, L. S., & Janowski, T. (2020). Data governance: Organizing data for trustworthy Artificial Intelligence. Government Information Quarterly, 37(3), 101493.

Blog post: Trustworthy AI starts with trustworthy data: Governing automation in the public sector

Session 5

Ethics in Digital Public Services
Date: December 3, 12 – 2 pm (UTC+1)
Speaker: Elsa Estevez, Independent Researcher at the Consejo Nacional de Investigaciones Científicas y Técnicas (CONICET) in Argentina and Associate Editor of Government Information Quarterly
Discussion Paper: Alarabiat, A., Soares, D., & Estevez, E. (2020). Determinants of citizens' intention to engage in government-led electronic participation initiatives through Facebook. Government Information Quarterly, 101537,

Blog post: A matter of context: Local, national, and global considerations for digital transformation governance

Session 6

Data Intensive, Digital Governance in Times of Crisis: Reconsidering Resilience with Data Science and Artificial Intelligence
Date: December 14, 12 – 2 pm (UTC+1)
Speaker: Helen Margetts, Professor of Society and the Internet & Director of the Oxford Internet Institute
Discussion Paper: Margetts, Helen & Dorobantu, Cosmina. (2019). Rethink government with AI. Nature. 568. 163-165. Link:

Blog post: Efficiency or Ethics? The case for resilient policymaking in the age of AI

This seminar series was organised in the framework of CIVICA – The European University of Social Sciences. CIVICA brings together eight leading European higher education institutions in the social sciences to mobilise and share knowledge as a public good and to facilitate civic responsibility in Europe and beyond. CIVICA was selected by the European Commission as one of the pilot European Universities.

The project was funded by the German Academic Exchange Service (DAAD).